International Mentorship Month is all about celebrating the power of mentoring and its impact on families and communities. For our Oasis Family Workers, it's more than a job - its a passion to make a difference. In this blog one of our brilliant practitioners Louise shares what inspired her to become a family worker, the values that guide her approach and the lessons she has learned. Her story highlights how empathy trust and resilience really can help families thrive.
What inspired you to become a family worker?
My lived experience and previous work with families that have reached crisis point was a key factor. I have always been inspired by a deep desire to help families navigate their challenges, especially those feeling isolated or unsupported. I wanted to provide a steady, reliable presence that could offer guidance, resources, and emotional support to help parents and carers to not just survive, but to thrive.
What do you think makes a good mentor for parents and carers?
A good mentor is empathetic, patient, and understanding. They actively listen and offer advice that’s tailored to the individual needs of the parent or carer. Being non-judgmental and creating a trusting, safe space are essential for fostering a productive mentoring relationship.
What tips do you have for building trust with parents and carers who may be feeling overwhelmed?
Building trust takes time and consistency. It's important to listen without judgment, acknowledge their feelings, and show genuine empathy. Small, consistent actions like checking in regularly or offering practical support help demonstrate commitment and build rapport.
Do you have a story about mentorship that changed your life?
I believe that every family, parent, child, and professional I have ever worked with has changed my life in some way. Through working with families, I learn and adapt, discovering new ways to connect and support. It’s not just about giving advice, but modelling resilience, empathy, and consistency. The real reward comes when a family begins to transform. When they gain confidence and start to see themselves as capable of overcoming their struggles. Each family teaches me something valuable, and seeing positive change in their lives is deeply fulfilling, knowing I played a part in their journey toward a brighter future.
How does your lived experience shape the way you mentor and support families?
My own experiences with family challenges allow me to connect on a deeper level. I understand the pressures and emotions involved, which helps me offer practical, realistic advice. This empathy makes my support feel more authentic and relatable. I like to believe my experiences can bring hope to families that can’t see the light at the end of the tunnel.
What changes, even small ones, have you seen in parents and carers that show the impact of mentoring?
I’ve seen parents become more confident in their decision making and ability to cope, and carers start to set clearer boundaries at home and for their own self-care. These small changes, like taking time for themselves or asking for help, improve their mental health and ability to care for others.
How can mentors like yourself prioritise their own well-being while supporting others?
Mentors should make self-care a priority by setting boundaries, taking breaks, and regularly checking in with their own needs. Engaging in activities that recharge us, like exercise or hobbies, helps prevent burnout and ensures we can continue supporting others effectively.
International Mentorship Month reminds us why mentoring matters. Supporting families takes compassion, patience, and dedication, and every small win makes a big difference. To all our family workers, thank you for shaping brighter futures and inspiring us to lead with empathy and understanding.
